- Vehicles
- 5,633
- Built between
- Jan 2001 – May 2004
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 28 January 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 2001 and May 2004. If yours was built outside that window, it is not part of this recall.
- 2003-2004 Keystone EverestBuilt January 2001 to April 2004
- 2001-2005 Keystone MontanaBuilt January 2001 to May 2004
- 2001-2005 Keystone Montana-BIG SKYBuilt January 2001 to May 2004
What the defect is
Keystone is recalling certain recreational vehicles equipped with dimplex electraflame, symphony, or optiflame branded electric fireplaces, stoves, and fireplace inserts. The plug in remote control receiver for the fireplace can overheat.
What could happen
An overheated receiver could cause a fire.
What gets fixed
KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011.
Timeline
- Vehicles builtJanuary 2001 to May 2004
- Recall reported to NHTSA27 October 2010
- Owners notified28 January 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 October 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact dimplex north america customer service at 1-888-346-7539.
Official source
- Manufacturer's recall number
- 10-151
- Recalling manufacturer
- KEYSTONE RV COMPANY
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Keystone safety recall no. 10-151.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.