- Vehicles
- 2,201
- Built between
- From Feb 2004
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 4 March 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2004 and an unspecified date. If yours was built outside that window, it is not part of this recall.
- 2004-2010 Heil Durapack PythonBuilt February 2004 to unknown
- 2004-2010 Heil MultipackBuilt February 2004 to unknown
What the defect is
Heil is recalling certain 2004 through 2010 durapack and multipack refuse collection vehicle automated side loaders with python lifts utilizing programmable logic control (plc) to activate grabber close and lift functions. Carbon can build up on internal relays within the plc and this can cause a bridging or inadvertent circuit completion due to vibration.
What could happen
Should this happen, the arm can lift or grab without operator inputs, possibly resulting in a vehicle crash or injuries to persons outside the vehicle.
What gets fixed
HEIL WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A RETROFIT KIT TO REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011.
Timeline
- Vehicles builtFebruary 2004 to unknown
- Recall reported to NHTSA22 November 2010
- Owners notified4 March 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 November 2010.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact heil customer support toll free at 1-866-275-4345.
Official source
- Recalling manufacturer
- HEIL ENVIRONMENTAL
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.