Parker Hannifin Electrical System: Instrument Cluster/Panel

Parker Hannifin is recalling about 490 vehicles over a problem with the electrical system. Without warning messages, the driver may continue to operate the vehicle until it goes into a safe mode, which could result in a reduction of power or possibly a stall.

Campaign
11E056000
Manufacturer
PARKER HANNIFIN CANADA
Reported
28 December 2011
Vehicles
490
Built between
Not published
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
9 January 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Parker Hannifin Instrument Panel

What the defect is

Parker hannifin is recalling certain instrument panels, part number 385755, developed specifically for use on new flyer transit buses. Due to a software design defect, the instrument panel may not, under unique and abnormal circumstances, display warnng messages which have been transmitted in an extended byte format.

What could happen

Without warning messages, the driver may continue to operate the vehicle until it goes into a safe mode, which could result in a reduction of power or possibly a stall. Either condition increases the risk of a crash.

What gets fixed

PARKER HANNIFIN IS WORKING WITH NEW FLYER TO CONTACT THEIR OWNERS, AND NEW FLYER DEALERS WILL UPLOAD A CORRECTED SOFTWARE VERSION.

Timeline

  1. Recall reported to NHTSA28 December 2011
  2. Owners notified9 January 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 December 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Parker hannifin can be contacted at 1-204-452-6776.

Official source

Recalling manufacturer
PARKER HANNIFIN CANADA
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand