Ford Electrical System: Software

Ford is recalling about 8,022 vehicles over a problem with the electrical system. If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.

Campaign
11V128000
Manufacturer
FORD MOTOR COMPANY
Reported
24 February 2011
Vehicles
8,022
Built between
Oct 2010 – Nov 2010
Models
7
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 March 2011
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between October 2010 and November 2010. If yours was built outside that window, it is not part of this recall.

  • 2011 Ford EdgeBuilt October 2010 to November 2010
  • 2011 Ford F-150Built October 2010 to November 2010
  • 2011 Ford F-250Built October 2010 to November 2010
  • 2011 Ford F-350Built October 2010 to November 2010
  • 2011 Ford F-450 SDBuilt October 2010 to November 2010
  • 2011 Ford F-550 SDBuilt October 2010 to November 2010
  • 2011 Lincoln MKXBuilt October 2010 to November 2010

What the defect is

Ford is recalling certain model year 2011 ford F-150, F-250, F-350, F-450, F-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (BCM) serial number. Based on the serial number the BCM was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a BCM that required replacement affected bcms may have the potential for an internal short.

What could happen

If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.

What gets fixed

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011.

Timeline

  1. Vehicles builtOctober 2010 to November 2010
  2. Recall reported to NHTSA24 February 2011
  3. Owners notified7 March 2011

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 February 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact ford motor company customer relationship center at 1-866-436-7332.

Official source

Manufacturer's recall number
10S14
Recalling manufacturer
FORD MOTOR COMPANY
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Ford safety recall no. 10S14.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand