- Vehicles
- 1,524
- Built between
- Oct 2010 – Jan 2011
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 August 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between October 2010 and January 2011. If yours was built outside that window, it is not part of this recall.
- 2012 Mack Granite (GU)Built October 2010 to unknown
- 2011 Mack GUBuilt October 2010 to January 2011
- 2011-2012 Mack LEUBuilt October 2010 to January 2011
- 2011-2012 Mack MRUBuilt October 2010 to January 2011
- 2011-2012 Mack Pinnacle (CHU)Built October 2010 to January 2011
- 2011-2012 Mack Pinnacle (CXU)Built October 2010 to January 2011
What the defect is
Mack trucks is recalling certain model year 2011-2012 chu, cxu, gu, leu and mru trucks manufactured from october 15, 2010, through january 31, 2011, and equipped with gunite automatic slack adjusters. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.
What could happen
Slack adjusters with this flow notch could crack under normal braking conditions causing loss of braking which could result in a vehicle crash.
What gets fixed
MACK TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 24, 2011.
Timeline
- Vehicles builtOctober 2010 to January 2011
- Recall reported to NHTSA3 May 2011
- Owners notified12 August 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 May 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mack trucks at 1-800-528-6586.
Official source
- Manufacturer's recall number
- SC0352
- Recalling manufacturer
- MACK TRUCKS, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.