- Vehicles
- 584
- Built between
- Not published
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 July 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2012 Mack Granite (GU)
- 2012 Mack LEU
- 2012 Mack MRU
- 2012 Mack Pinnacle (CHU)
- 2012 Mack Pinnacle (CXU)
- 2012 Mack TD
What the defect is
Mack trucks is recalling certain model year 2012, chu, cxu, gu, mru, leu, and td trucks equipped with a meritor driveline. The tubing used to assemble the affected drivelines has a nonconforming seam weld with insufficient bonding of the material.
What could happen
This can result in seam weld fracture when torque is applied. Once the tube seam weld is fractured, the driveline may become inoperable which may result in a disabled vehicle or debris from the driveline may fall on the roadway, both of which can increase the risk of a crash.
What gets fixed
DEALERS WILL REPLACE THE DRIVELINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 25, 2011.
Timeline
- Recall reported to NHTSA20 May 2011
- Owners notified25 July 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 May 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mack trucks at 1-800-528-6586.
Official source
- Manufacturer's recall number
- SC0353
- Recalling manufacturer
- MACK TRUCKS, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Mack trucks recall no. SC0353.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.