- Vehicles
- 475
- Built between
- Jul 2010 – Jul 2010
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 August 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between July 2010 and July 2010. If yours was built outside that window, it is not part of this recall.
- 2010 Mack CHUBuilt July 2010 to July 2010
- 2010 Mack CXUBuilt July 2010 to July 2010
- 2011 Mack Pinnacle (CHU)Built July 2010 to July 2010
- 2011 Mack Pinnacle (CXU)Built July 2010 to July 2010
What the defect is
Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a potentially defective weld on the shaft that the clutch pedal attaches to.
What could happen
If the weld fails, the pedal shaft may work its way loose and potentially cause the clutch pedal to fall to the floor, which would limit the driver's control of the vehicle increasing the risk of a crash.
What gets fixed
DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011.
Timeline
- Vehicles builtJuly 2010 to July 2010
- Recall reported to NHTSA21 July 2011
- Owners notified29 August 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 July 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mack trucks at 1-800-866-1177.
Official source
- Manufacturer's recall number
- SC0355
- Recalling manufacturer
- MACK TRUCKS, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Mack trucks safety recall number is SC0355.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.