- Vehicles
- 30
- Built between
- Sep 2011 – Sep 2011
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 October 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between September 2011 and September 2011. If yours was built outside that window, it is not part of this recall.
- 2012 Keystone PassportBuilt September 2011 to September 2011
What the defect is
Keystone is recalling certain model year 2012 passport travel trailers manufactured from september 15, 2011, through september 28, 2011. The rear living room is missing an egress window.
What could happen
In the event that an emergency evacuation is necessary, the absence of an egress window will increase the risk of personal injury.
What gets fixed
DEALERS WILL REPLACE THE WINDOW CURRENTLY INSTALLED WITH AN EGRESS WINDOW FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011.
Timeline
- Vehicles builtSeptember 2011 to September 2011
- Recall reported to NHTSA17 October 2011
- Owners notified25 October 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact keystone customer service at 1-866-425-4369.
Official source
- Manufacturer's recall number
- 11-168
- Recalling manufacturer
- KEYSTONE RV COMPANY
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Keystone's number for this safety recall is 11-168. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.