Orion Electrical System: 12V/24V/48V Battery

Orion is recalling about 1,300 vehicles over a problem with the electrical system. This can result in the unintentional discharge of the battery's stored energy, creating a risk of smoke, melting and charring, possibly resulting in a fire.

Campaign
11V523000
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Reported
28 October 2011
Vehicles
1,300
Built between
May 2006 – Aug 2011
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
16 November 2011
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between May 2006 and August 2011. If yours was built outside that window, it is not part of this recall.

  • 2006 Orion Orion VII LI-ION ESSBuilt May 2006 to May 2007
  • 2008-2011 Orion Orion VII LI-ION HybridBuilt July 2008 to August 2011

What the defect is

Daimler buses is recalling certain model year 2008 through 2011 orion vii li-ion hybrid transit buses manufactured from july 2008 through august 2011 and model year 2006 orion vii li-ion ess transit buses manufactured from may 2006 through may 2007, contains bae systems (bae) lithium ion energy storage system (ess). Over time, particulate debris can accumulate in the hybrid system's li-ion storage system (li-ion ess). Accumulated debris in conjunction with moisture can breach the electrical isolation of the high voltage battery pack. A conductive path can be created if the electrical isolation is breached at both ends of the battery.

What could happen

This can result in the unintentional discharge of the battery's stored energy, creating a risk of smoke, melting and charring, possibly resulting in a fire.

What gets fixed

ORION WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY BAE SYSTEMS FREE OF CHARGE. THE SAFETY RECALL BEGAN NOVEMBER 2011.

Timeline

  1. Vehicles builtMay 2006 to August 2011
  2. Recall reported to NHTSA28 October 2011
  3. Owners notified16 November 2011

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 October 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact daimler buses north america at 1-905-403-1111.

Official source

Recalling manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand