Hino Steering

Hino is recalling about 62 vehicles over a problem with the steering. Insufficient torque of the steering arm bolts may result in bolt fatigue and fracture and/or arm separation, thereby potentially resulting in loss of steering control, increasing the risk of a crash.

Campaign
11V549000
Manufacturer
HINO MOTORS SALES U.S.A., INC.
Reported
15 November 2011
Vehicles
62
Built between
Feb 2011 – Mar 2011
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 April 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between February 2011 and March 2011. If yours was built outside that window, it is not part of this recall.

  • 2011-2012 Hino NE8JBuilt February 2011 to March 2011

What the defect is

Hino motors is recalling certain model year 2011-2012 NE8J trucks. During the assembly process, the steering attachment bolts may have been insufficiently torqued.

What could happen

Insufficient torque of the steering arm bolts may result in bolt fatigue and fracture and/or arm separation, thereby potentially resulting in loss of steering control, increasing the risk of a crash.

What gets fixed

HINO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR OR REPLACE THE STEERING ARM BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 19, 2012.

Timeline

  1. Vehicles builtFebruary 2011 to March 2011
  2. Recall reported to NHTSA15 November 2011
  3. Owners notified19 April 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 November 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact hino at 1-248-699-9390.

Official source

Manufacturer's recall number
M0240
Recalling manufacturer
HINO MOTORS SALES U.S.A., INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand