- Vehicles
- 19
- Built between
- Jul 2009 – Sep 2011
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 14 February 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between July 2009 and September 2011. If yours was built outside that window, it is not part of this recall.
- 2009, 2011 Executive Coach BUS 550Built July 2009 to September 2011
- 2010-2011 Executive Coach LimousineBuilt March 2011 to August 2011
What the defect is
Executive coach is recalling certain model year 2010-2011 lincoln town car limousines and model year 2009 and 2011 ford bus 550 vehicles equipped with sure power battery separator devices, due to overheating.
What could happen
Overheating of the battery separator can result in smoke and possible fire.
What gets fixed
EXECUTIVE COACH WILL NOTIFY OWNERS AND REPLACE THE BATTERY SEPARATORS FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2012.
Timeline
- Vehicles builtJuly 2009 to September 2011
- Recall reported to NHTSA24 February 2012
- Owners notified14 February 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 February 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact executive coach at 888-322-9272.
Official source
- Recalling manufacturer
- EXECUTIVE COACH BUILDERS
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Executive coach safety recall no. SP-011.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.