- Vehicles
- 318
- Built between
- May 2009 – Oct 2011
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 April 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2009 and October 2011. If yours was built outside that window, it is not part of this recall.
- 2010-2012 Mack LEUBuilt May 2009 to October 2011
- 2011-2012 Mack MRUBuilt May 2009 to October 2011
What the defect is
Mack is recalling certain model year 2010-2012 leu and model year 2011-2012 mru vehicles, manufactured from may 14, 2009, through october 31, 2011, and built to operate on compressed natural gas. On these vehicles the alternator ground cable runs directly to the starter, which defeats the circuit protection.
What could happen
In the event of an electrical short, a vehicle fire may result.
What gets fixed
MACK WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ALTERNATOR GROUND CABLE TO THE ENGINE GROUND STUD. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON APRIL 19, 2012.
Timeline
- Vehicles builtMay 2009 to October 2011
- Recall reported to NHTSA8 March 2012
- Owners notified19 April 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 March 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact mack trucks at 1-800-866-1177.
Official source
- Manufacturer's recall number
- SC0360
- Recalling manufacturer
- MACK TRUCKS, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Macks recall number is SC0360.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.