- Vehicles
- 2,742
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 April 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2012 Volvo S60
- 2012 Volvo XC60
What the defect is
Volvo is recalling certain model year 2012 S60 and XC60 passenger vehicles. An incorrect mixture of underbody coating and over-application can result in rigid, icicle-like areas hanging from vehicles undercarriage.
What could happen
If this condition exists, the underbody coating may penetrate the fuels lines and cause fuel leakage, increasing the risk of a fire.
What gets fixed
DEALERS WILL INSPECT THE VEHICLE UNDERCARRIAGE, AND IF EXCESSIVE UNDERBODY COATING IS FOUND IN THE FUEL LINE AREA, IT WILL BE REMOVED. IF THE INSPECTION REVEALS THAT THE FUEL LINES ARE DAMAGED, THEY WILL BE REPLACED. THE SAFETY RECALL BEGAN ON APRIL 25, 2012.
Timeline
- Recall reported to NHTSA14 March 2012
- Owners notified25 April 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 March 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact volvo customer care center at 1-800-458-1552.
Official source
- Manufacturer's recall number
- 251
- Recalling manufacturer
- VOLVO CARS OF N.A. LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Volvo safety recall no. R251.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.