Freightliner Seats

Freightliner is recalling about 5,247 vehicles over a problem with the seats. An unexpected movement of the seat could affect vehicle control and visibility, increasing the risk of a crash.

Campaign
12V138000
Manufacturer
DAIMLER TRUCKS NORTH AMERICA
Reported
2 April 2012
Vehicles
5,247
Built between
Dec 2011 – Feb 2012
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
21 November 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between December 2011 and February 2012. If yours was built outside that window, it is not part of this recall.

  • 2012 Freightliner CascadiaBuilt December 2011 to February 2012
  • 2012 Freightliner Western StarBuilt December 2011 to February 2012

What the defect is

Daimler trucks (DTNA) is recalling certain model year 2012 freightliner cascadia and western star 4900 vehicles, manufactured from december 22, 2011, through february 23, 2012. These vehicles may be equipped with certain national seat brand driver’s seats. These seat bases may have out-of-specification welds that may allow the seat to buckle unexpectedly.

What could happen

An unexpected movement of the seat could affect vehicle control and visibility, increasing the risk of a crash.

What gets fixed

DTNA WILL NOTIFY OWNERS, AND AFFECTED VEHICLES WILL HAVE REPLACEMENT COMPONENTS INSTALLED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. AN INTERIM LETTER WAS MAILED TO OWNERS ON MAY 16, 2012. THE RECALL TO PERFORM THE FINAL REMEDY BEGAN ON NOVEMBER 21, 2012.

Timeline

  1. Vehicles builtDecember 2011 to February 2012
  2. Recall reported to NHTSA2 April 2012
  3. Owners notified21 November 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 April 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA at 1-800-547-0712.

Official source

Manufacturer's recall number
FL-624
Recalling manufacturer
DAIMLER TRUCKS NORTH AMERICA
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Dtna's recall campaign number is FL-624.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand