- Vehicles
- 471
- Built between
- Mar 2012 – Mar 2012
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 18 May 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between March 2012 and March 2012. If yours was built outside that window, it is not part of this recall.
- 2012 Chrysler Town AND CountryBuilt March 2012 to March 2012
- 2012 Dodge Grand CaravanBuilt March 2012 to March 2012
What the defect is
Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles, manufactured from march 9, 2012 through march 12, 2012. Some vehicles may be equipped with a right side liftgate pinch sensor that does not function properly. As a result, increased force may be required in order to stop the power liftgate during final closing stages.
What could happen
The power liftgate door may close on an appendage, increasing the risk of injury.
What gets fixed
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012.
Timeline
- Vehicles builtMarch 2012 to March 2012
- Recall reported to NHTSA2 May 2012
- Owners notified18 May 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 May 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact chrysler at 1-800-853-1403.
Official source
- Manufacturer's recall number
- M17
- Recalling manufacturer
- CHRYSLER GROUP LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Chrysler's recall campaign number is M17. Customers may also contact the national highway traffic safety administrations vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.