Lexus Steering

Lexus is recalling about 663 vehicles over a problem with the steering. If this occurs, the driver may not realize that the steering wheel is off-centered when pulling from a parked position, the vehicle could maneuver in an unexpected direction, resulting in a crash.

Campaign
12V221000
Manufacturer
Toyota Motor Engineering & Manufacturing
Reported
16 May 2012
Vehicles
663
Built between
Dec 2011 – Feb 2012
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 June 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between December 2011 and February 2012. If yours was built outside that window, it is not part of this recall.

  • 2013 Lexus GS 350Built December 2011 to February 2012

What the defect is

Toyota is recalling certain model year 2013 lexus GS350 vehicles, manufactured from december 12, 2011, through february 7, 2012. The steering control electronic control unit (ECU) programming for the variable gear ratio steering (vgrs) system could cause the steering wheel to become off-centered when restarting immediately after the vehicle is parked with the steering wheel turned.

What could happen

If this occurs, the driver may not realize that the steering wheel is off-centered when pulling from a parked position, the vehicle could maneuver in an unexpected direction, resulting in a crash.

What gets fixed

TOYOTA WILL NOTIFY OWNERS, AND LEXUS DEALERS WILL UPDATE THE VGRS SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 7, 2012.

Timeline

  1. Vehicles builtDecember 2011 to February 2012
  2. Recall reported to NHTSA16 May 2012
  3. Owners notified7 June 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 May 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact toyota at 1-800-331-4331.

Official source

Recalling manufacturer
Toyota Motor Engineering & Manufacturing
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand