Ford Visibility: Windshield

Ford is recalling about 783 vehicles over a problem with the visibility. An insufficient bond may result in a separation of the windshield from the cab, increasing the risk of personal injury or death.

Campaign
12V318000
Manufacturer
FORD MOTOR COMPANY
Reported
6 July 2012
Vehicles
783
Built between
Feb 2012 – Mar 2012
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 July 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between February 2012 and March 2012. If yours was built outside that window, it is not part of this recall.

  • 2012 Ford F-650Built February 2012 to March 2012
  • 2012 Ford F-750Built February 2012 to March 2012

What the defect is

Ford is recalling certain model year 2012 F-650 and F-750 vehicles manufactured from february 1, 2012 through march 16, 2012. The clear and black primer may be missing on certain windshields which may result in an insufficient bond between the glass and cab structure.

What could happen

An insufficient bond may result in a separation of the windshield from the cab, increasing the risk of personal injury or death.

What gets fixed

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE AND INSPECT THE WINDSHIELD FOR URETHANE ADHESION, AND REPLACE OR REINSTALL THE WINDSHIELD AS REQUIRED, FREE OF CHARGE. THE RECALL BEGAN ON JULY 31, 2012.

Timeline

  1. Vehicles builtFebruary 2012 to March 2012
  2. Recall reported to NHTSA6 July 2012
  3. Owners notified31 July 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 July 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact ford at 1-866-436-7332.

Official source

Manufacturer's recall number
12S33
Recalling manufacturer
FORD MOTOR COMPANY
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Ford's recall campaign number is 12S33.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand