- Vehicles
- 270
- Built between
- Not published
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 September 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2012 Porsche Cayenne
- 2011-2012 Porsche Panamera
What the defect is
Porsche is recalling certain model year 2011-2012 panamera turbo, 2012 panamera turbo s, and 2012 cayenne turbo vehicles. The turbine wheel of a turbocharger may fracture due to a casting defect. If a fracture occurs, vehicle performance will be decreased and the turbine shaft may fracture.
What could happen
If the shaft fractures, oil may be drawn into the exhaust system, resulting in smoke and the increased risk of a fire.
What gets fixed
PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TURBINE WHEELS, FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2012.
Timeline
- Recall reported to NHTSA12 July 2012
- Owners notified19 September 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 July 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact porsche at 1-800-767-7243.
Official source
- Manufacturer's recall number
- AC04
- Recalling manufacturer
- PORSCHE CARS NORTH AMERICA, INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Porsche's safety recall number is AC04.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.