Ford Visibility: Windshield Wiper/Washer

Ford is recalling about 16,330 vehicles over a problem with the visibility. If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.

Campaign
12V374000
Manufacturer
FORD MOTOR COMPANY
Reported
2 August 2012
Vehicles
16,330
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 August 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2011-2012 Ford Transit Connect

What the defect is

Ford Motor Company is recalling certain model year 2011-2012 Transit Connect vehicles. The wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm.

What could happen

If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash.

What gets fixed

Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. The safety recall began on August 15, 2012.

Timeline

  1. Recall reported to NHTSA2 August 2012
  2. Owners notified15 August 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 August 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford at 1-866-436-7332.

Official source

Manufacturer's recall number
12S36
Recalling manufacturer
FORD MOTOR COMPANY
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Ford's recall campaign number is 12S36.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand