Quality Van Sales Equipment Adaptive/Mobility

Quality Van Sales is recalling about 472 vehicles over a problem with the equipment adaptive/mobility. A wheelchair occupant may defeat or ride over the insufficiently latched roll stop.

Campaign
12V433000
Manufacturer
QUALITY VAN SALES, INC.
Reported
31 August 2012
Vehicles
472
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
29 August 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2006-2010 Quality Van Sales Ford E-Series

What the defect is

Quality Van Sales, Inc., (Quality Van Sales) is recalling certain model year 2006-2010 Ford E-Series vehicles equipped with Braun Century-2 and/or Vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.

What could happen

A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

What gets fixed

The safety recall began on August 29, 2012. The repairs will be performed by authorized Braun dealers free of charge.

Timeline

  1. Recall reported to NHTSA31 August 2012
  2. Owners notified29 August 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 August 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Quality Van Sales, Inc., at 1-800-769-8267.

Official source

Recalling manufacturer
QUALITY VAN SALES, INC.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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