Schneider Electric Electrical System: Accessory

Schneider Electric is recalling about 763 vehicles over a problem with the electrical system. In some cases, the generated heat is sufficient enough to cause damage to the car inlet, and/or damage to the charging station plug.

Campaign
13E018000
Manufacturer
Schneider Electric USA, Inc.
Reported
15 April 2013
Vehicles
763
Built between
Not published
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
5 April 2013
Repaired
76%
Unrepaired
184

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Schneider Electric Evlink

Repair progress

184 of 763 vehicles in this recall had still not been repaired as of Q2 2015.

76% repaired — 579 of 763 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Schneider Electric is recalling certain EVlink electric vehicle charging stations manufactured from August 13, 2012, to March 17, 2013. The affected models are EV230PDRACG, EV230PDRACNG, EV230PDRACGC, EV230PSRACG, EV230PSRACNG, EV230PSRACGC, EV230WDRACG, EV230WDRACNG, EV230WS, EV230PDR, EV230PDRR, EV230PSR, EV230PSRR, EV230WSR, EV230WSRR, and EV240WS. In these units, the electric vehicle charging station's charger plug pin connectors may overheat, subsequently melting the thermoplastic casing around the pin connectors.

What could happen

In some cases, the generated heat is sufficient enough to cause damage to the car inlet, and/or damage to the charging station plug. This condition also may present a danger of burn if the user has direct contact with the overheated portion of the casing.

What gets fixed

Schneider Electric will notify owners and a Schneider Electric representative or trained electrical contractor will install a new cord-set free of charge. Owner notification began during April 2013.

Timeline

  1. Recall reported to NHTSA15 April 2013
  2. Owners notified5 April 2013
  3. Latest repair reportQ2 2015 — 76% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 April 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Schneider Electric at 1-877-283-7647.

Official source

Recalling manufacturer
Schneider Electric USA, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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