- Vehicles
- 144
- Built between
- Dec 2012 – Dec 2012
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 May 2013
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between December 2012 and December 2012. If yours was built outside that window, it is not part of this recall.
- 2013 Buick EncoreBuilt December 2012 to December 2012
What the defect is
General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.
What could happen
If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.
What gets fixed
General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013.
Timeline
- Vehicles builtDecember 2012 to December 2012
- Recall reported to NHTSA28 March 2013
- Owners notified21 May 2013
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 March 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13098.
Official source
- Manufacturer's recall number
- 13098
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.