- Vehicles
- 655
- Built between
- Nov 2005 – Feb 2013
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 August 2013
- Repaired
- 51%
- Unrepaired
- 324
Does this affect my vehicle?
This recall covers vehicles built between November 2005 and February 2013. If yours was built outside that window, it is not part of this recall.
- 2006-2013 Prevost H3-45 VIPBuilt November 2005 to February 2013
- 2012-2013 Prevost X3-45 VIPBuilt November 2005 to February 2013
- 2006-2011 Prevost Xlii-45Built November 2005 to February 2013
- 2006-2013 Prevost Xlii-45 EntertainerBuilt November 2005 to February 2013
Repair progress
324 of 655 vehicles in this recall had still not been repaired as of Q2 2015.
51% repaired — 331 of 655 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Prevost is recalling certain model year 2012-2013 X3-45 VIP, 2006-2013 H3-45 VIP, and 2006-2011 XLII-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. These vehicles were manufactured between October 31, 2003, through April 10, 2013. On the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. Specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.
What could happen
In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. This could increase the risk of personal injury.
What gets fixed
Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. An interim notice was mailed to owners on August 1, 2013. Owners were notified that the replacement decals are available on August 30, 2013.
Timeline
- Vehicles builtNovember 2005 to February 2013
- Recall reported to NHTSA19 April 2013
- Owners notified30 August 2013
- Latest repair reportQ2 2015 — 51% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 April 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Prevost at 1-418-883-2888 x 6558. Prevost's campaign recall number is SR13-26.
Official source
- Manufacturer's recall number
- SR13-26
- Recalling manufacturer
- Prevost Cars, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.