- Vehicles
- 2,336
- Built between
- Oct 2012 – Mar 2013
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 16 August 2013
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between October 2012 and March 2013. If yours was built outside that window, it is not part of this recall.
- 2013 Keystone BulletBuilt October 2012 to March 2013
- 2013 Keystone PassportBuilt October 2012 to March 2013
What the defect is
Keystone RV Company (Keystone) is recalling certain model year 2013 Bullet and Passport trailers manufactured October 1, 2012, through March 5, 2013. The mounting fasteners for the stabilizer jacks may fail causing the jack to become loose and separate from the vehicle.
What could happen
If the fasteners fail and the jack separates from the vehicle, it would become a road hazard, increasing the risk of a crash.
What gets fixed
Keystone will notify owners, and dealers will replace the mounting fasteners. The recall is expected to begin in August 2013.
Timeline
- Vehicles builtOctober 2012 to March 2013
- Recall reported to NHTSA2 August 2013
- Owners notified16 August 2013
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 August 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone Customer Service by calling 1-866-425-4369. Keystone's recall number is 13-196.
Official source
- Manufacturer's recall number
- 13-196
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.