- Vehicles
- 85
- Built between
- May 2012 – Aug 2012
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 17 October 2013
- Repaired
- 85%
- Unrepaired
- 13
Does this affect my vehicle?
This recall covers vehicles built between May 2012 and August 2012. If yours was built outside that window, it is not part of this recall.
- 2012 Dodge RAM 3500Built May 2012 to August 2012
- 2012 Dodge RAM 4500Built May 2012 to August 2012
- 2012 Dodge RAM 5500Built May 2012 to August 2012
Repair progress
13 of 85 vehicles in this recall had still not been repaired as of Q1 2015.
85% repaired — 72 of 85 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
What could happen
An unexpected loss of power transfer may increase the risk of a crash.
What gets fixed
Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013.
Timeline
- Vehicles builtMay 2012 to August 2012
- Recall reported to NHTSA6 August 2013
- Owners notified17 October 2013
- Latest repair reportQ1 2015 — 85% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 August 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
Official source
- Manufacturer's recall number
- N50
- Recalling manufacturer
- Chrysler Group LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.