Chalet Truck Campers Equipment

Chalet Truck Campers is recalling about 45 vehicles over a problem with the equipment. If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Campaign
13V347000
Manufacturer
Chalet RV
Reported
7 August 2013
Vehicles
45
Built between
Feb 2013 – May 2013
Models
6
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
3 May 2013
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between February 2013 and May 2013. If yours was built outside that window, it is not part of this recall.

  • 2013-2014 Chalet Truck Campers DS116RBBuilt February 2013 to May 2013
  • 2013-2014 Chalet Truck Campers TS116Built February 2013 to May 2013
  • 2013-2014 Chalet Truck Campers TS116FBBuilt February 2013 to May 2013
  • 2013-2014 Takena 1860Built February 2013 to May 2013
  • 2013-2014 Takena 1865Built February 2013 to May 2013
  • 2013-2014 Takena 2265Built February 2013 to May 2013

What the defect is

Chalet RV is recalling certain model year 2013-2014 TS116FB, TS116, and DS116RB truck campers manufactured February 2013 through May 2013; and certain model year 2013-2014 Takena 1860, 1865, 2265 travel trailers manufactured February 2013 through May 2013. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.

What could happen

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

What gets fixed

Chalet RV will notify owners, and dealers or Dometic staff will replace the affected motors with one of a different design. The recall began on May 3, 2013.

Timeline

  1. Vehicles builtFebruary 2013 to May 2013
  2. Recall reported to NHTSA7 August 2013
  3. Owners notified3 May 2013

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 August 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chalet RV at 1-541-791-4610 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Official source

Recalling manufacturer
Chalet RV
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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