Heartland Equipment: Labels

Heartland is recalling about 10 vehicles over a problem with the equipment. Towing a vehicle loaded beyond the specified weight rating may result in a tire or suspension failure leading to poor vehicle handling and an increased risk of a crash.

Campaign
13V394000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
3 September 2013
Vehicles
10
Built between
Jun 2012 – Jul 2012
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
16 September 2013
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 2012 and July 2012. If yours was built outside that window, it is not part of this recall.

  • 2013 Heartland CycloneBuilt June 2012 to July 2012

What the defect is

Heartland Recreational Vehicles is recalling certain model year 2013 Cyclone 3110 fifth wheel travel trailers manufactured May 14, 2012, through June 29, 2012. The vehicles were manufactured with incorrect Gross Vehicle Weight Rating (GVWR) information printed on the Federal Certification Label. The actual Gross Vehicle Weight Rating (GVWR) is 16,000lbs but was listed as 18,000lbs on the label. Thus, these vehicles fail to conform to Part 567, "Certification Regulation."

What could happen

Towing a vehicle loaded beyond the specified weight rating may result in a tire or suspension failure leading to poor vehicle handling and an increased risk of a crash.

What gets fixed

Heartland will notify owners and will provide a replacement label, free of charge. The recall began on September 16, 2013.

Timeline

  1. Vehicles builtJune 2012 to July 2012
  2. Recall reported to NHTSA3 September 2013
  3. Owners notified16 September 2013

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 September 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland at 1-888-262-5992. Heartland's recall number is 99-01-14.

Official source

Manufacturer's recall number
99-01-14
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand