Ram Electrical System: Instrument Cluster/Panel

Ram is recalling about 8,370 vehicles over a problem with the electrical system. Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Campaign
13V486000
Manufacturer
Chrysler Group LLC
Reported
17 October 2013
Vehicles
8,370
Built between
Jul 2013 – Aug 2013
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
25 November 2013
Repaired
89%
Unrepaired
906

Does this affect my vehicle?

This recall covers vehicles built between July 2013 and August 2013. If yours was built outside that window, it is not part of this recall.

  • 2014 Ram 1500Built July 2013 to August 2013
  • 2014 Ram 2500Built July 2013 to August 2013
  • 2014 Ram 3500Built July 2013 to August 2013

Repair progress

906 of 8,370 vehicles in this recall had still not been repaired as of Q1 2015.

89% repaired — 7,443 of 8,370 reported

Owners not reachable
21

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

What could happen

Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

What gets fixed

Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013.

Timeline

  1. Vehicles builtJuly 2013 to August 2013
  2. Recall reported to NHTSA17 October 2013
  3. Owners notified25 November 2013
  4. Latest repair reportQ1 2015 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

Official source

Manufacturer's recall number
N59
Recalling manufacturer
Chrysler Group LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand