- Vehicles
- 207
- Built between
- May 2013 – Jul 2013
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 December 2013
- Repaired
- 62%
- Unrepaired
- 78
Does this affect my vehicle?
This recall covers vehicles built between May 2013 and July 2013. If yours was built outside that window, it is not part of this recall.
- 2013-2014 Porsche CayenneBuilt May 2013 to July 2013
Repair progress
78 of 207 vehicles in this recall had still not been repaired as of Q3 2015.
62% repaired — 129 of 207 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
What could happen
The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
What gets fixed
Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013.
Timeline
- Vehicles builtMay 2013 to July 2013
- Recall reported to NHTSA17 October 2013
- Owners notified5 December 2013
- Latest repair reportQ3 2015 — 62% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.
Official source
- Manufacturer's recall number
- AD03
- Recalling manufacturer
- Porsche Cars North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.