- Vehicles
- 19,106
- Built between
- Jan 2006 – Sep 2013
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 4 December 2013
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between January 2006 and September 2013. If yours was built outside that window, it is not part of this recall.
- 2007-2014 Arctic Fox Pickup CamperBuilt January 2006 to September 2013
- 2007-2014 Arctic Fox Travel TrailerBuilt January 2006 to September 2013
- 2007-2014 Desert Fox TOY HaulerBuilt January 2006 to September 2013
- 2011-2012 Fox Creek Travel TrailerBuilt October 2010 to April 2011
- 2011-2014 Fox Mountain Fifth WheelBuilt August 2010 to September 2013
- 2007-2014 NASH Travel TrailerBuilt January 2006 to September 2013
- 2011-2014 Snow River Travel TrailerBuilt September 2010 to September 2013
- 2011-2014 Wolf Creek Pickup CamperBuilt November 2010 to September 2013
What the defect is
Northwood Manufacturing, Inc. (Northwood) is recalling certain model year 2007-2014 Arctic Fox, Nash, and Desert Fox, model year 2011-2012 Fox Creek and model year 2011-2014 Fox Mountain, Snow River and Wolf Creek trailers, fifth wheels, toy haulers and pickup campers equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
What could happen
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
What gets fixed
Northwood will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013.
Timeline
- Vehicles builtJanuary 2006 to September 2013
- Recall reported to NHTSA17 October 2013
- Owners notified4 December 2013
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Northwood Manufacturing at 1-541-962-6274 or Fastec at 1-800-837-2505.
Official source
- Recalling manufacturer
- Northwood Manufacturing, Inc.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.