- Vehicles
- 36,151
- Built between
- Feb 2007 – Dec 2012
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 May 2015
- Repaired
- 66%
- Unrepaired
- 11,078
Does this affect my vehicle?
This recall covers vehicles built between February 2007 and December 2012. If yours was built outside that window, it is not part of this recall.
- 2008-2009, 2011-2012 Dodge RAM 4500Built February 2007 to December 2012
- 2008-2009, 2011-2012 Dodge RAM 5500Built February 2007 to December 2012
- 2010 Ram redundant 4500Built February 2007 to December 2012
- 2010 Ram redundant 5500Built February 2007 to December 2012
Repair progress
11,078 of 36,151 vehicles in this recall had still not been repaired as of Q3 2016.
66% repaired — 23,803 of 36,151 reported
- Owners not reachable
- 1,212
- Scrapped or exported
- 58
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
What could happen
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
What gets fixed
On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015.
Timeline
- Vehicles builtFebruary 2007 to December 2012
- Recall reported to NHTSA6 November 2013
- Owners notified12 May 2015
- Latest repair reportQ3 2016 — 66% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 November 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
Official source
- Manufacturer's recall number
- R16
- Recalling manufacturer
- Chrysler Group LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
This recall supersedes tie rod recall 10V657.Vehicles that were previously remedied under recall 10V657 are also affected by this campaign.Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.