- Vehicles
- 1,808
- Built between
- Aug 2012 – Sep 2013
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 December 2015
- Repaired
- 99%
- Unrepaired
- 10
Does this affect my vehicle?
This recall covers vehicles built between August 2012 and September 2013. If yours was built outside that window, it is not part of this recall.
- 2013-2014 Chevrolet ExpressBuilt October 2012 to September 2013
- 2013-2014 Chevrolet SilveradoBuilt August 2012 to September 2013
- 2013 GMC SavanaBuilt January 2013 to June 2013
- 2013-2014 GMC SierraBuilt August 2012 to September 2013
Repair progress
10 of 1,808 vehicles in this recall had still not been repaired as of Q1 2017.
99% repaired — 1,798 of 1,808 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
What could happen
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
What gets fixed
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015.
Timeline
- Vehicles builtAugust 2012 to September 2013
- Recall reported to NHTSA30 October 2015
- Owners notified3 December 2015
- Latest repair reportQ1 2017 — 99% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 October 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
Official source
- Manufacturer's recall number
- 13365
- Recalling manufacturer
- General Motors LLC
- Safety standard
- FMVSS 303
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.