Suzuki Power Train: Automatic Transmission

Suzuki is recalling about 142 vehicles over a problem with the power train. If the bolts detach they can get caught between the drive plate and cylinder block, which may cause the engine to stall, increasing the risk of a vehicle crash.

Campaign
13V572000
Manufacturer
Suzuki Motor of America, Inc.
Reported
18 November 2013
Vehicles
142
Built between
Dec 2012 – Feb 2013
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 January 2014
Repaired
13%
Unrepaired
60

Does this affect my vehicle?

This recall covers vehicles built between December 2012 and February 2013. If yours was built outside that window, it is not part of this recall.

  • 2013 Suzuki SX4Built December 2012 to February 2013

Repair progress

60 of 142 vehicles in this recall had still not been repaired as of Q2 2015.

13% repaired — 18 of 142 reported

Owners not reachable
64

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Suzuki del Caribe (Suzuki) is recalling certain model year 2013 SX4 vehicles manufactured December 26, 2012, through February 4, 2013 and equipped with a continuously variable transmission. The bolts that fasten the drive plate to the torque converter may not have been installed with sufficient torque and may loosen and come out.

What could happen

If the bolts detach they can get caught between the drive plate and cylinder block, which may cause the engine to stall, increasing the risk of a vehicle crash.

What gets fixed

Suzuki will notify owners, and dealers will inspect the torque converter bolts, tightening them as necessary, free of charge. The recall began on January 7, 2014.

Timeline

  1. Vehicles builtDecember 2012 to February 2013
  2. Recall reported to NHTSA18 November 2013
  3. Owners notified7 January 2014
  4. Latest repair reportQ2 2015 — 13% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 November 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Suzuki at 1-800-572-1490. Suzuki's recall number is VE.

Official source

Manufacturer's recall number
VE
Recalling manufacturer
Suzuki Motor of America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand