- Vehicles
- 5,993
- Built between
- Jun 2014 – Jul 2014
- Models
- 1
- Recall type
- Tire
- Initiated by
- Manufacturer
- Owners notified
- 30 October 2014
- Repaired
- 81%
- Unrepaired
- 1,084
Does this affect my vehicle?
This recall covers vehicles built between June 2014 and July 2014. If yours was built outside that window, it is not part of this recall.
- Continental Procontact GX SSR MOEBuilt June 2014 to July 2014
Repair progress
1,084 of 5,993 vehicles in this recall had still not been repaired as of Q1 2016.
81% repaired — 4,847 of 5,993 reported
- Owners not reachable
- 62
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Continental Tire the Americas, LLC (CTA) is recalling certain ProContact GX SSR MOE tires, size 225/45R18 95H XL, manufactured June 22, 2014, to July 28, 2014, used for front axle fitment on 2015 Mercedes-Benz C-Class vehicles. The affected tires may have been deformed during the curing process, and could cause the tire tread to appear distorted when inflated.
What could happen
A tire that was deformed during the curing process may suddenly fail during use, increasing the risk of a crash.
What gets fixed
CTA has notified owners, and tire dealers or Mercedes-Benz dealers will replace the tires, free of charge. The recall began on October 30, 2014.
Timeline
- Vehicles builtJune 2014 to July 2014
- Recall reported to NHTSA8 October 2014
- Owners notified30 October 2014
- Latest repair reportQ1 2016 — 81% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 October 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact CTA customer service at 1-888-799-2168.
Official source
- Recalling manufacturer
- Continental Tire the Americas, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.