- Vehicles
- 7,935
- Built between
- Jul 2013 – Dec 2013
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 27 March 2014
- Repaired
- 89%
- Unrepaired
- 793
Does this affect my vehicle?
This recall covers vehicles built between July 2013 and December 2013. If yours was built outside that window, it is not part of this recall.
- 2014 Ram PromasterBuilt July 2013 to December 2013
Repair progress
793 of 7,935 vehicles in this recall had still not been repaired as of Q2 2015.
89% repaired — 7,099 of 7,935 reported
- Owners not reachable
- 43
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.
What could happen
A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.
What gets fixed
Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014.
Timeline
- Vehicles builtJuly 2013 to December 2013
- Recall reported to NHTSA4 February 2014
- Owners notified27 March 2014
- Latest repair reportQ2 2015 — 89% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 February 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.
Official source
- Manufacturer's recall number
- P02
- Recalling manufacturer
- Chrysler Group LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.