- Vehicles
- 114
- Built between
- Feb 2007 – Dec 2012
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 May 2014
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2007 and December 2012. If yours was built outside that window, it is not part of this recall.
- 2010-2011 IC Bus 3200Built February 2007 to December 2012
- 2012, 2014 IC Bus CEBuilt February 2007 to December 2012
- 2012 IC Bus IccbBuilt February 2007 to December 2012
- 2011, 2013 IC Bus IcsbBuilt February 2007 to December 2012
- 2008-2013 International 4300Built February 2007 to December 2012
- 2013 International WorkstarBuilt February 2007 to December 2012
What the defect is
Navistar Inc. (Navistar) is recalling certain model year 2010-2011 IC bus 3200, model year 2012 and 2014 IC bus CE and model year 2011-2013 IC bus HC transit buses and model year 2008-2013 International 4300 and model year 2013 International Workstar commercial trucks equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
What could happen
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
What gets fixed
Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014.
Timeline
- Vehicles builtFebruary 2007 to December 2012
- Recall reported to NHTSA7 February 2014
- Owners notified28 May 2014
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 February 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Navistar at 1-331-332-1590.
Official source
- Recalling manufacturer
- Navistar, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.