International Electrical System: Software

International is recalling about 538 vehicles over a problem with the electrical system. If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.

Campaign
14V063000
Manufacturer
Navistar, Inc.
Reported
19 February 2014
Vehicles
538
Built between
Feb 2010 – Feb 2013
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 March 2014
Repaired
84%
Unrepaired
88

Does this affect my vehicle?

This recall covers vehicles built between February 2010 and February 2013. If yours was built outside that window, it is not part of this recall.

  • 2011-2014 International DurastarBuilt February 2010 to February 2013
  • 2012-2014 International TerrastarBuilt February 2010 to February 2013

Repair progress

88 of 538 vehicles in this recall had still not been repaired as of Q2 2015.

84% repaired — 450 of 538 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.

What could happen

If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.

What gets fixed

Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014.

Timeline

  1. Vehicles builtFebruary 2010 to February 2013
  2. Recall reported to NHTSA19 February 2014
  3. Owners notified12 March 2014
  4. Latest repair reportQ2 2015 — 84% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 February 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.

Official source

Manufacturer's recall number
14505
Recalling manufacturer
Navistar, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand