- Vehicles
- 708
- Built between
- Jan 2014 – Feb 2014
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 7 April 2014
- Repaired
- 75%
- Unrepaired
- 57
Does this affect my vehicle?
This recall covers vehicles built between January 2014 and February 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Keystone BulletBuilt January 2014 to February 2014
- 2014 Keystone CougarBuilt January 2014 to February 2014
- 2014 Keystone HideoutBuilt January 2014 to February 2014
- 2014 Keystone PassportBuilt January 2014 to February 2014
- 2014 Keystone SpringdaleBuilt January 2014 to February 2014
Repair progress
57 of 708 vehicles in this recall had still not been repaired as of Q3 2015.
75% repaired — 533 of 708 reported
- Owners not reachable
- 2
- Scrapped or exported
- 116
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.
What could happen
With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.
What gets fixed
Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014.
Timeline
- Vehicles builtJanuary 2014 to February 2014
- Recall reported to NHTSA12 March 2014
- Owners notified7 April 2014
- Latest repair reportQ3 2015 — 75% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 March 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.
Official source
- Manufacturer's recall number
- 14-202
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.