Keystone Suspension: Hanger/Bracket

Keystone is recalling about 32 vehicles over a problem with the suspension. A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Campaign
14V146000
Manufacturer
Keystone RV Company
Reported
27 March 2014
Vehicles
32
Built between
Not published
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 April 2014
Repaired
66%
Unrepaired
6

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2014 Keystone Bullet
  • 2014 Keystone Cougar
  • 2014 Keystone Springdale
  • 2014 Keystone Summerland

Repair progress

6 of 32 vehicles in this recall had still not been repaired as of Q3 2015.

66% repaired — 21 of 32 reported

Scrapped or exported
5

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

What could happen

A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

What gets fixed

Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014.

Timeline

  1. Recall reported to NHTSA27 March 2014
  2. Owners notified17 April 2014
  3. Latest repair reportQ3 2015 — 66% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 March 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.

Official source

Manufacturer's recall number
14-205
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand