- Vehicles
- 297
- Built between
- Nov 2012 – Jan 2014
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 5 May 2014
- Repaired
- 96%
- Unrepaired
- 8
Does this affect my vehicle?
This recall covers vehicles built between November 2012 and January 2014. If yours was built outside that window, it is not part of this recall.
- 2013-2014 Jaguar XFBuilt November 2012 to January 2014
- 2013-2014 Jaguar XJBuilt November 2012 to January 2014
- 2013-2014 Jaguar XKBuilt November 2012 to January 2014
Repair progress
8 of 297 vehicles in this recall had still not been repaired as of Q3 2015.
96% repaired — 285 of 297 reported
- Owners not reachable
- 4
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
What could happen
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
What gets fixed
Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014.
Timeline
- Vehicles builtNovember 2012 to January 2014
- Recall reported to NHTSA31 March 2014
- Owners notified5 May 2014
- Latest repair reportQ3 2015 — 96% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 March 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
Official source
- Manufacturer's recall number
- J037
- Recalling manufacturer
- Jaguar Land Rover North America, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.