- Vehicles
- 112
- Built between
- Mar 2013 – Apr 2014
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 June 2014
- Repaired
- 63%
- Unrepaired
- 41
Does this affect my vehicle?
This recall covers vehicles built between March 2013 and April 2014. If yours was built outside that window, it is not part of this recall.
- 2013-2014 E-ONE Cyclone IIBuilt March 2013 to April 2014
- 2013-2014 E-ONE QuestBuilt March 2013 to April 2014
- 2013-2014 E-ONE TyphoonBuilt March 2013 to April 2014
Repair progress
41 of 112 vehicles in this recall had still not been repaired as of Q3 2015.
63% repaired — 71 of 112 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
What could happen
The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
What gets fixed
E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014.
Timeline
- Vehicles builtMarch 2013 to April 2014
- Recall reported to NHTSA18 April 2014
- Owners notified12 June 2014
- Latest repair reportQ3 2015 — 63% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 April 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contract E-One customer service at 1-800-627-5050.
Official source
- Recalling manufacturer
- E-One Incorporated
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.