- Vehicles
- 101
- Built between
- Aug 2013 – Apr 2014
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 June 2014
- Repaired
- 68%
- Unrepaired
- 19
Does this affect my vehicle?
This recall covers vehicles built between August 2013 and April 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Keystone Dutchmen InfinityBuilt August 2013 to April 2014
Repair progress
19 of 101 vehicles in this recall had still not been repaired as of Q3 2015.
68% repaired — 69 of 101 reported
- Owners not reachable
- 1
- Scrapped or exported
- 12
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Keystone RV Company (Keystone) is recalling certain model year 2014 Dutchmen Infinity fifth wheel trailers, models 3210RE, 3610RL and 3710BH, manufactured August 1, 2013, through April 3, 2014. In the affected vehicles, the leading edge of the interior steps may fracture.
What could happen
If the interior steps fracture, a person may fall, increasing the risk of injury.
What gets fixed
Keystone will notify owners, and dealers will install a brace kit to provide additional support for the steps, free of charge. The recall began in June 2014.
Timeline
- Vehicles builtAugust 2013 to April 2014
- Recall reported to NHTSA5 May 2014
- Owners notified9 June 2014
- Latest repair reportQ3 2015 — 68% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 May 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 14-206.
Official source
- Manufacturer's recall number
- 14-206
- Recalling manufacturer
- Keystone RV Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.