Cadillac Visibility: Motor

Cadillac is recalling about 19,225 vehicles over a problem with the visibility. An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

Campaign
14V253000
Manufacturer
General Motors LLC
Reported
15 May 2014
Vehicles
19,225
Built between
Jun 2013 – Feb 2014
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 July 2014
Repaired
97%
Unrepaired
549

Does this affect my vehicle?

This recall covers vehicles built between June 2013 and February 2014. If yours was built outside that window, it is not part of this recall.

  • 2014 Cadillac CTSBuilt June 2013 to February 2014

Repair progress

549 of 19,225 vehicles in this recall had still not been repaired as of Q4 2015.

97% repaired — 18,668 of 19,225 reported

Owners not reachable
8

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

What could happen

An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

What gets fixed

GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104.

Timeline

  1. Vehicles builtJune 2013 to February 2014
  2. Recall reported to NHTSA15 May 2014
  3. Owners notified14 July 2014
  4. Latest repair reportQ4 2015 — 97% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 May 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.

Official source

Manufacturer's recall number
14157
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand