- Vehicles
- 2,838
- Built between
- Apr 2014 – May 2014
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 June 2014
- Repaired
- 96%
- Unrepaired
- 103
Does this affect my vehicle?
This recall covers vehicles built between April 2014 and May 2014. If yours was built outside that window, it is not part of this recall.
- 2015 Cadillac EscaladeBuilt April 2014 to May 2014
- 2015 Cadillac Escalade ESVBuilt April 2014 to May 2014
Repair progress
103 of 2,838 vehicles in this recall had still not been repaired as of Q3 2015.
96% repaired — 2,732 of 2,838 reported
- Owners not reachable
- 3
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2015 Cadillac Escalade and Escalade ESV vehicles manufactured April 6, 2014, through May 13, 2014. In the affected vehicles, the air bag module is secured to a chute adhered to the backside of the instrument panel with an insufficiently heated infrared weld. This may result in only a partial deployment of the front passenger air bag in the event of a crash. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
What could happen
In the event of an accident, an air bag that only partially deploys increases the risk of occupant injury.
What gets fixed
GM sent the owners an interim notification letter on May 16, 2014 to advise owners of the recall, and will mail owners a second letter when remedy parts are available. When the parts are available, dealers will replace the instrument panel right side upper trim panel, free of charge. The recall began on June 9, 2014.
Timeline
- Vehicles builtApril 2014 to May 2014
- Recall reported to NHTSA16 May 2014
- Owners notified9 June 2014
- Latest repair reportQ3 2015 — 96% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 May 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14220. Note: Owners are advised that until the vehicle has been remedied, occupants should not sit in the front passenger seat position.
Official source
- Manufacturer's recall number
- 14220
- Recalling manufacturer
- General Motors LLC
- Safety standard
- FMVSS 208
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.