Chevrolet Electrical System: Software

Chevrolet is recalling about 57,512 vehicles over a problem with the electrical system. Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway.

Campaign
14V301000
Manufacturer
General Motors LLC
Reported
6 June 2014
Vehicles
57,512
Built between
Jan 2013 – Apr 2014
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 July 2014
Repaired
87%
Unrepaired
7,050

Does this affect my vehicle?

This recall covers vehicles built between January 2013 and April 2014. If yours was built outside that window, it is not part of this recall.

  • 2014 Chevrolet SilveradoBuilt February 2013 to April 2014
  • 2015 Chevrolet Silverado HDBuilt October 2013 to April 2014
  • 2015 Chevrolet TahoeBuilt September 2013 to April 2014
  • 2014 GMC SierraBuilt January 2013 to April 2014
  • 2015 GMC Sierra HDBuilt September 2013 to April 2014

Repair progress

7,050 of 57,512 vehicles in this recall had still not been repaired as of Q4 2015.

87% repaired — 50,259 of 57,512 reported

Owners not reachable
203

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra, and 2015 Chevrolet Tahoe and Suburban vehicles equipped with a base radio and an internal amplifier. The radios in the affected vehicles may become inoperative, and as a result, there would be no audible chime to notify the driver if the door is opened with the key in the ignition or no audible seat belt warning indicating the seat belts were not buckled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 208, "Occupant Crash Protection."

What could happen

Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. Additionally, there would be no reminder that the driver's or front seat passenger's seat belt is not buckled, which could increase the risk of injury in a crash.

What gets fixed

GM will notify owners, and dealers will update the radio software, free of charge. The recall began on July 2, 2014.

Timeline

  1. Vehicles builtJanuary 2013 to April 2014
  2. Recall reported to NHTSA6 June 2014
  3. Owners notified2 July 2014
  4. Latest repair reportQ4 2015 — 87% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 June 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Chevrolet owners may contact GM's customer service at 1-800-222-1020. GMC owners may contact GM's customer service at 1-800-462-8782. GM's number for this recall is 14315.

Official source

Manufacturer's recall number
14315
Recalling manufacturer
General Motors LLC
Safety standard
FMVSS 114
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand