BMW Suspension

BMW is recalling about 950 vehicles over a problem with the suspension. If the piston rod breaks it will cause loss of stability, increasing the risk of a vehicle crash.

Campaign
14V320000
Manufacturer
BMW of North America, LLC
Reported
12 June 2014
Vehicles
950
Built between
Nov 2013 – May 2014
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
11 August 2014
Repaired
98%
Unrepaired
15

Safety advisories

Do not drive this vehicle

NHTSA and the manufacturer advise that affected vehicles should not be driven until the recall repair has been completed. Contact your dealer to arrange the repair, and ask about transport in the meantime.

Does this affect my vehicle?

This recall covers vehicles built between November 2013 and May 2014. If yours was built outside that window, it is not part of this recall.

  • 2014 BMW R 1200 RTBuilt November 2013 to May 2014

Repair progress

15 of 950 vehicles in this recall had still not been repaired as of Q4 2015.

98% repaired — 935 of 950 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

BMW of North America, LLC (BMW) is recalling certain model year 2014 R1200 RT motorcycles manufactured November 27, 2013, to May 5, 2014. The affected vehicles have a Dynamic Electronic Suspension Adjustment (ESA) rear shock absorber. The piston rod within the rear shock absorber can break without warning, causing loss of stability.

What could happen

If the piston rod breaks it will cause loss of stability, increasing the risk of a vehicle crash.

What gets fixed

BMW will notify owners, and dealers will replace the Dynamic ESA shock absorber, free of charge. The recall is expected to begin in July 2014.

Timeline

  1. Vehicles builtNovember 2013 to May 2014
  2. Recall reported to NHTSA12 June 2014
  3. Owners notified11 August 2014
  4. Latest repair reportQ4 2015 — 98% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 June 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact BMW Customer Relations at 1-800-525-7417. Note: Owners are advised not to ride their motorcycles until they have been remedied.

Official source

Recalling manufacturer
BMW of North America, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand