- Vehicles
- 124,527
- Built between
- Sep 2013 – Sep 2014
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 August 2014
- Repaired
- 89%
- Unrepaired
- 12,958
Does this affect my vehicle?
This recall covers vehicles built between September 2013 and September 2014. If yours was built outside that window, it is not part of this recall.
- 2015 Chevrolet Silverado HDBuilt October 2013 to September 2014
- 2015 GMC Sierra HDBuilt September 2013 to September 2014
Repair progress
12,958 of 124,527 vehicles in this recall had still not been repaired as of Q4 2015.
89% repaired — 111,292 of 124,527 reported
- Owners not reachable
- 277
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado 2500 and 3500 HD vehicles manufactured October 1, 2013 to September 20, 2014, and 2015 GMC Sierra 2500 and 3500 HD vehicles manufactured September 30, 2013, to September 20, 2014. The power steering hose clamp may disconnect from the power steering pump or gear, causing a loss of power steering fluid.
What could happen
A loss of power steering fluid could result in a loss of power steering assist and power brake assist, increasing the risk of a crash.
What gets fixed
GM will notify owners, and dealers will inspect the vehicles to make sure the power steering hose clamps are properly secured, free of charge. The recall began on August 29, 2014.
Timeline
- Vehicles builtSeptember 2013 to September 2014
- Recall reported to NHTSA19 June 2014
- Owners notified29 August 2014
- Latest repair reportQ4 2015 — 89% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 June 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14356.
Official source
- Manufacturer's recall number
- 14356
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.