Thor Motor Coach Equipment: Recreational Vehicle/Trailer

Thor Motor Coach is recalling about 455 vehicles over a problem with the equipment. Loose stair treads can result in a person slipping and falling, increasing the risk of injury.

Campaign
14V385000
Manufacturer
Thor Motor Coach
Reported
1 July 2014
Vehicles
455
Built between
Aug 2013 – Jun 2014
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 August 2014
Repaired
48%
Unrepaired
235

Does this affect my vehicle?

This recall covers vehicles built between August 2013 and June 2014. If yours was built outside that window, it is not part of this recall.

  • 2014-2015 Thor Motor Coach AxisBuilt August 2013 to June 2014
  • 2014-2015 Thor Motor Coach VegasBuilt August 2013 to June 2014

Repair progress

235 of 455 vehicles in this recall had still not been repaired as of Q4 2015.

48% repaired — 220 of 455 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Thor Motor Coach (Thor) is recalling certain model year 2014-2015 Axis and Vegas motorhomes manufactured August 2, 2013, to June 18, 2014. Due to the use of an incorrect adhesive, the treads on the entry stairs into the vehicle may come loose.

What could happen

Loose stair treads can result in a person slipping and falling, increasing the risk of injury.

What gets fixed

Thor will notify owners, and dealers will reinstall the stair treads with the correct adhesive and additional screws, free of charge. The recall began in August 2014.

Timeline

  1. Vehicles builtAugust 2013 to June 2014
  2. Recall reported to NHTSA1 July 2014
  3. Owners notified6 August 2014
  4. Latest repair reportQ4 2015 — 48% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 July 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000090.

Official source

Manufacturer's recall number
RC000090
Recalling manufacturer
Thor Motor Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand