- Vehicles
- 83,250
- Built between
- Sep 2010 – Nov 2013
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 August 2014
- Repaired
- 90%
- Unrepaired
- 7,313
Does this affect my vehicle?
This recall covers vehicles built between September 2010 and November 2013. If yours was built outside that window, it is not part of this recall.
- 2012-2014 Ford EdgeBuilt September 2010 to November 2013
- 2013-2014 Ford FlexBuilt September 2011 to November 2013
- 2013-2014 Ford TaurusBuilt August 2011 to November 2013
- 2013-2014 Lincoln MKSBuilt August 2011 to November 2013
- 2013-2014 Lincoln MKTBuilt September 2011 to November 2013
- 2012-2014 Lincoln MKXBuilt September 2010 to November 2013
Repair progress
7,313 of 83,250 vehicles in this recall had still not been repaired as of Q4 2015.
90% repaired — 75,189 of 83,250 reported
- Owners not reachable
- 713
- Scrapped or exported
- 35
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
What could happen
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
What gets fixed
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014.
Timeline
- Vehicles builtSeptember 2010 to November 2013
- Recall reported to NHTSA2 July 2014
- Owners notified4 August 2014
- Latest repair reportQ4 2015 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 July 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Official source
- Manufacturer's recall number
- 14S10
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.