- Vehicles
- 106
- Built between
- Sep 2013 – Feb 2014
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 27 June 2014
- Repaired
- 98%
- Unrepaired
- 2
Does this affect my vehicle?
This recall covers vehicles built between September 2013 and February 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Buick RegalBuilt October 2013 to February 2014
- 2014 Cadillac XTSBuilt September 2013 to January 2014
- 2014 Chevrolet CamaroBuilt September 2013 to February 2014
- 2014 Chevrolet ImpalaBuilt September 2013 to February 2014
Repair progress
2 of 106 vehicles in this recall had still not been repaired as of Q3 2015.
98% repaired — 104 of 106 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
What could happen
If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
What gets fixed
GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge.
Timeline
- Vehicles builtSeptember 2013 to February 2014
- Recall reported to NHTSA2 July 2014
- Owners notified27 June 2014
- Latest repair reportQ3 2015 — 98% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 July 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Official source
- Manufacturer's recall number
- 14378
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.